The IATA Ground Operations Manual (IGOM) standardizes ground handling processes and procedures to reduce the complexity between working with multiple airlines, airports and ground service providers.
Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. The IGOM has also been known as an acceptable means of compliance for a reference tool for ISAGO audits.
If you are new to the IGOM, all versions are updated annually. Digital products come with automatic updates for the year and a search function that makes finding current information easy. Plus, it's cheaper.
Note: The IATA Ground Operations Manual is a complementary manual to the Airport Handling Manual (AHM). The IGOM is procedure driven, focusing on “how to do”. The AHM is policy driven and focuses on “what to do”.
Industry stakeholders expressed the need for a reliable, stable, and globally accepted publication, updated with considerations for the peak summer operational season to allow sufficient implementation time. As a result, the IGOM Edition 13 (issued January 2024) is effective from April 2024 to December 2025. The IGOM Edition 14 will be released mid-2025 and will be effective from January 2026 to December 2026.